IT Techinician

Reference: Sysitt3010
Job Description:

Are you an IT technician who is looking for a new opportunity in Carlisle?

We are currently looking to recruit an experience IT technician for our client based in Carlisle. Providing a high level of customer service and honesty to all of their clients, across, schools, businesses and colleges is at the heart of their organisations fundamentals.

Responsibilities and Duties:

• Logging, prioritisation and escalation of IT support issues and requests.
• Develop and maintain good working relationships with clients to promote high level of customer service.
• Resolution of 2nd/3rd line support issues and requests via telephone, remote support or onsite visits.
• Assist other Line Technicians with support issues where required.
• Routine systems administration tasks.
• Administration of hardware inventories and software licences.
• Undertake installation and maintenance of client's IT infrastructure, onsite or remotely.

Knowledge of the following required:

• Windows Server 2008/2012
• Windows 7/8/10
• Virtualisation including Hyper-V and VM Ware
• Microsoft Remote Desktop Services and Citrix.
• MS Exchange Server and Office 365
• Troubleshooting PC/Server Hardware and Software issues
• Installing and configuring Routers, Firewalls and Switches
• Experience with Linux would be advantageous but not necessary.
• Full, Clean UK driving license

Personal Qualities:

• Be a polite, presentable individual
• Dynamic go-getting attitude towards work
• Have the ability to work well individually or as a team
• Be a punctual individual, with the ability to meet deadlines and administration skills should be of the highest standard

Please contact Frankie Scott for more information as interviews will be being held immediately.

System People are acting as a recruitment agency in this instance.

Job Type: Permanent
Location: Cumbria, Carlisle
Salary: 20000-25000 Per Annum
Posted by: System People
Date Posted: 30/10/2018


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