service desk analyst jobs in nottinghamshire, mansfield - developerjobs.co.uk

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Lead Service Desk Analyst

Location: Nottinghamshire, Mansfield
Salary: 23876 Per Annum 12.40 per hour
Job Type: Temporary   Add to Shortlist: Lead Service Desk Analyst


About the Company: Our client is a well-established business in the local area to Mansfield. Key Responsibilities: • Provide 1st Line Technical support - Be the ICT first point of contact and the customer facing element of ICT and manage the tickets appropriately and depending on status. • Logging of all correspondence relating to the provision of ICT services, for example; any system ... more about Lead Service Desk Analyst


Posted: 09-Apr-2018

Service Desk Analyst

Location: Nottinghamshire, Mansfield
Salary: 18000-23876 Per Annum
Job Type: Permanent   Add to Shortlist: Service Desk Analyst


Job Overview: To provide first-line support for business users and customers, giving advice and assistance with matters related to ICT and other services. Perform first-time fix on incidents where applicable and be the first point of contact for all matters related to tickets logged on the ICT Support Desk tool. Support the ICT team, especially Service Management with the progression of change ... more about Service Desk Analyst


Posted: 06-Aug-2018

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